Case studies → Gloriaʼs Beauty Clinic, Madrid

Gloriaʼs Beauty Clinic: 42 clients monthly for device-based cosmetology

Madrid, Spain · aesthetic medicine clinic · long-term partnership

BEFORE — WHERE THEY STARTED

Ads ran to Instagram DMs, but in the EU Meta doesn’t show the real number of messages — leads looked like “zero”, no numbers at all. Two managers ran sales in Excel with no statuses or stages: leads got lost, nobody called back on time. A lead cost €11.

WHAT WE DID
  • A funnel to an external landing page: the person leaves a request, a manager calls back within 5 minutes and books them right away
  • Implemented a CRM: statuses, tasks and reminders for every lead
  • Ad optimization based on CRM data — which leads actually convert into sales
  • A system for attracting new clients + working the existing base
  • 11 € → 7 €
    cost per lead
  • +10%
    sales conversion
  • 42
    clients monthly
  • 5 min
    callback speed per lead
  • 1 mo
    booked out ahead
  • CRM
    instead of Excel

“Within a month the clinic can fully book out every machine it has” — from the video breakdown above.

Marketing for aesthetic medicine clinics ↗

009 — Booking

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